CubeSmart Self Storage - Wilton
4.37 out of 5 stars- based on15 reviews
Showing 11 - 15 of 15 reviews
It was a pleasant experience
There was a minor problem with the system accepting my code, but we figured it out. The lighting above my unit is dim - wish it was brighter. Otherwise I've used this place before and everything was great.
- Gwynne
Overall very positive. Staff is knowledgeable and courteous. A couple of suggestions for you: 1. Need better communication and coordination between your local facility and corporate office. I had changed my start date with your local office, but continued to get multiple emails from corporate asking me about my move on the original date. This does not send a good message. 2. I was surprised to find out that there is a $3.95 charge to pay my monthly bills on-line. I signed up for auto-pay which is free, and that is a good thing; however, you need to provide a similar option to those who do not want auto-pay but want to pay on-line
- Ishrat
- susana
Clean and convenient location
Jenna was able to accommodate my needs despite having computer issues when I arrived to check in to my unit.
- Dorene
- Vassili