I delayed my move in by a few days and was not charged-that made me very happy. When I did come to move in, however, it was at 2:30 or so and I found a 'Be back at $4:00' sign. That was very upsetting. I had hired a few men and had a load of things to store. The woman said she had gone to lunch and the bank, but how was I to know? I had emailed that I would be coming in but I wasn't sure what day or time. I thought 2:45 was safe. The space I had picked seemed like a good deal-$85 for a 4X10 or something like that. As it turned out, the space was under a stair well and started slanting immediately. There was no space at all. This was very deceptive, but there I was, once again, with hired help and a load of my things. The woman was very appologetic but wasn't able to help with a comperable price. I'm not able to climb stairs so I was stuck with a $200 something space at half off the first 3 months. I just hope I can sell my house in that amount of time so I end up paying less than $350.00 all told. I does feel like bait and switch to me. As it turns out your employee is wonderful. She's helpful and efficient as well as being very nice.
Recommended Yes
price2/5 (a little steep)
service2/5 (somewhat unhelpful)
cleanliness4/5 (clean)
- Cacilia