Showing 16 - 19 of 19 reviews
Easy and reliable
Convenient storage facility near Princeton, lovely and helpful manager at the Princeton Junction location!
- Mandy
my new 5 x 5
I had a 5 x 5 with Extra Space Storage for about a year then I moved and wanted to try something new. With Extra Space, I was happy with the storage, but they kept raising the price every other month. I am hoping that Public Storage is not as quick to raise prices since storage is not exactly a necessity of life. The metal door on my outside storage unit let some snow in which I wasn't too happy about. They plowed the lanes and banked snow high against the bottom of the door. However, the staff is very friendly and the prices are reasonable. The space seems a little bit smaller than what I had but maybe it's the way it's allocated--taller rather than more ground space. I just moved in, so I don't have a lot to say, but so far I'm pretty satisfied and I feel my stuff will be safe.
- Karen Hutchins
Very pleased with first time use of a rental facility
Check in was fine and the attendant was sensitive to my not being comfortable with providing extra information on contents of storage unit such as a copy of the vehicle registration. The team has been helpful both times I interfaced with them. My one complaint or suggestion is that after 48 hours I determined I needed the next size larger. That meant that my rate jumped tremendously as changing it meant that I lost the Internet only rate. Suggest that you give 48 to 72 hours for free rate jump that doesn't create an immediate penalty for misjudging space needs.
- Greg Poorten
Overall fairly positive experience
Overall it has been a pretty positive experience. Some difficulty logging into app and being able to reach staff at facility, but you don’t need the app for access to gate or locker so it was fine. Management is very nice and helpful. Howewever, there isn’t always someone there to answer phones or return calls during office hours.
- Gunjan Bahl