Showing 26 - 30 of 34 reviews
Great experience. Staff was super!
Has a great experience. Staff was very knowledgable and super helpful on storage unit needed.
- Ann Elliott
So Happy - Overland Park, KS
It is so rare to find genuinely good customer service, especially with a good product (in this case, affordable storage in a good central location). My property manager Jessica is a gem and I couldn't be happier with how she communicates and goes out of her way to take care of us. Love that you get a lifetime discount if you order online too, rather than 6 or 12 months, and that it is month to month. That said, I haven't had all good experiences in the past with Public Storage. In 2009 I had a unit in Tucson with them. Had a card expire and forgot to update it with them, and they made almost no effort to reach out to me before they just cut my lock. The staff didn't ever seem to want to be there or help me. Could be that the company has just improved since then so I left my rating at 5 stars.
- Nicky Fay
Great Experience #28213
Jessica was amazing. Received a confirmation call before finishing the paperwork on line. :-) She had everything ready when we arrived, showed us the unit to insure it was what we needed. Jessica is a very upbeat and amiable person. Great choice for a leader of the facility.
- Lori Reynolds
very helpful
Public Storage is a very clean place. I like the gated fence and security and well as other things.
- Deanna Thate Isenburg
had issues getting any code to unlock...
had issues getting any code to unlock the gate. Other than that, Jessica is great!
- Dan Diefenderfer