Extra Space Storage - 3735 - Tampa - 20th St

Extra Space Storage has been the perfect solution for anyone living in a downtown Tampa apartment and needing, quite literally, “extra storage space.” It’s convenient, affordable, and incredibly well‑maintained. The facility is always clean, both inside and out, which immediately gives you confidence in storing your belongings there. I rented my unit online and received all my instructions by email—quick, clear, and easy. When I arrived, my unit and lock were already waiting for me, making move‑in completely seamless. There are plenty of carts available, and I’ve never had to wait for one. Other renters I’ve encountered have been respectful and friendly, which adds to the overall sense of safety and ease. The property sits on the east side of the Ybor Channel in a more industrial area that can feel desolate late at night, but the facility itself is very well lit inside and out. I’m not sure how the area handles flooding, but my unit is on the second floor, so I feel comfortable with my choice. A special shout‑out to John in the front office, who has been professional, friendly, and extremely helpful any time I’ve needed assistance. Great customer service like his makes a big difference. Access hours are generous and in line with what you’d expect from a modern storage facility. One tip for new renters: online rates are great, but they may not be locked in for the entire rental period. Just check the fine print, monitor your monthly charges, and don’t hesitate to ask questions if something looks off. Overall, Extra Space Storage Ybor has exceeded my expectations—clean, convenient, secure, and easy from start to finish.

John, Has such a great personality, very professional and very informative He knows his stuff these units. Black Bough Homes has been an extra space tenant for years!!!!

Top notch customer service from John Pagnani. He was helpful, patient and made sure I was 100% taken care of and satisfied. He went above and beyond to get my situation resolved and for that I am truly grateful. It's rare these days to find this kind of service. Thanks John!

john at extra space storage on 20th was a huge help to my mother, Teri. he is amazing. this location is also always super clean. highly recommend.

They doubled their rates for everyone I know. Also this place was completely flooded and destroyed during the hurricane so seems like they’re pushing repair costs on people to make up for it. Rates start cheap then they massively increase price after you move your stuff in.