Don’t waste your time!
I wanted to like this storage facility because the prices are good. However, there are a few MAJOR issues with it. We rented the biggest available unit because we were moving 3 states away from our home. When we arrived at the location, which was in a run down side of town, we realized that the location of our unit was not accommodating for a 30 foot trailer to get in and out. We made it but got stuck on the way out and had to get creative to get out. The first real red flag should have been that the gate was standing open when we arrived so there was no need to put a code in. We were there unloading our trailer at 3am because the rain slowed us down getting into town. As we were unloading we heard coughing and it surprised us how close it sounded, so we got uncomfortable and got our guns out and put them on our person. Next thing we know, one of the unit doors a few down from ours opened and we heard a guy saying “Don’t shoot I’m coming out.” Obviously we had our guns ready because it scared the crap out of us. The guy proceeded to come out, walked around the corner and relieved himself by the building. Needless to say we called the cops! They trespassed him and he went to jail. Next day we went back to check our stuff and the gate was open again! The management does NOT make sure the property is secure. We purchased extra insurance that day. The property was also very poorly maintained. It smelled so bad in the unit also. Don’t waste your time using this place!
Recommended No
price5/5 (excellent value)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- James Mixon