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Customer reviews
4.46 out of 5 stars - based on 23 reviews
Showing 1 - 5 of 23 reviews
Contactless experience
I liked the reserve online and pay. Would've liked to have someone there to meet so I knew who was in charge and who to discuss my concerns with. I prefer to stop into the office and just ask my questions.
- Karin Berens
Well-located, well-kept storage facility
Rented the space at Public Storage because my original storage location was distant and overly expensive for the amount of stored items I now have. I have now addressed the total square footage needs and will, in a short time, close out my original storage area. My selection of this Public Storage company area was location and cost. Both are perfect for me.
- NB
Was just what I needed
It's very clean and well lite. Great location and great prices
- Vickie
Staff was great and the unit is perfect
The lady that helped me was very friendly. The place was very clean and the price was perfect!
- Jessica
Customer service
Remington the onsite manager was amazing, and provided extremely wonderful customer service. My husband even mentioned how pleasant he was, and my husband probably wouldnt smile if you told him he won the lottery and got to have every hot girl in the world!!! We've had quite a few storages in the past, and none of them can compare to our experience at this location. You have an awesome employee, and if he does not receive recognition for these reviews he really should. I used to only write reviews if we received bad customer service, because I used to think if you're acting as the face and voice of the industry you work for, whether as a CEO or as a cashier you want to represent your company the best way forward. It not only reflects on the company in general, but how that company treats and values it's employees. Employees that are listened to and treated well will love their job which will then reflect on how they perform their job. Anymore, its almost the norm to receive bad customer service where it's apparent the employees hate their job, so it was very nice and unexpected for us to receive such great service and help me remember we shouldn't settle for less
- Amber and Cortney Martin